Q1: Are you trading company or manufacturer ?
A1: We are factory.
Q2: How long is your delivery time?
A2: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to
quantity.
Q3: Do you provide samples ? is it free or extra ?
A3: Yes, we could offer the sample for free charge but do not pay the cost of freight.
Q4: What is your terms of payment ?
A4: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.
Q5:Can I visit you
A5:Sure,our factory is in Shenzhen ,China.Pliease contact us to make an appointment.
Q6:Can I negotiate the prices?
A6:Yes,we may consider discounts for multiple container load of mixed goods.
Q7:How much will the shipping charges be?
A7:It depends on the size of your shipment and the method of shipping. We will offer the charge to you as you requested.
Q8. Can you produce according to the samples?
A8: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q9. What is your terms of packing?
A9: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the
goods in your branded boxes after getting your authorization letters.
Q10. What is your terms of delivery?
A10: EXW, FOB, CFR, CIF, DDP.
Q11.How about the Warranty?
A11: There are 12 months for the warranty. While the warranty is not responsible for those broken by violence or updated with
other brands.
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